Full details of our processes and contact information can be found in our Communication Matrix.
Vehicle Registration (BAT) Numbers
Trucks entering to Terminal for Container pick-up/delivery should display vehicle registration (BAT) number on A4 paper on dash board (visible through vehicle windscreen) and on the roof of drivers cabin which should be visible to our equipment operators. Also please note that if trucks do not have any transactions for 3 months period, said vehicle will be automatically deleted from our system.
Radio Frequency Identification Device (RFID)
Trucks that are not fitted with a Radio Frequency Identification Device (RFID) are not permitted into the terminal. RFID stickers can be collected from our Admin office and affixed to trucks as per these guidelines (pdf). After fixing the sticker to your truck, please email the RFID number and the corresponding Vehicle Registration Number to service.bahrain@apmterminals.com so that we can enter it into the Truck Appointment System and allow trouble free access into our terminal.
Number Plates Please ensure the truck registration number (Number Plate) is in the correct position to avoid any error or delay in capturing truck details by our Optical Character Recognition (OCR) available at the entry & exit gates. Trucks with number plates in the wrong position will not be permitted to enter the terminal.
Please use CSMI-P for this purpose. Please feel free to reach out to our marine team at the below contacts, if you encounter any issues.
1. All empty containers must go through Customs scanner (customs will allocate separate lane for empty container scanning).
2. Shipping lines to ensure that the discharge list for empty containers is shared with the customs. Kindly refer to separate advice to all shipping lines from BSAA in this regard. The requirement for filing of bayan for empty containers being gated out has been withdrawn by the customs. Please seek confirmation from Customs as containers are being updated in Customs system.
3. Scanning will be carried out without any cost. However, in the event if Customs instruct not to gate-out any empty containers, 2 shifting and 1 data amendment will be billed to respective container operator.
Import gate-out appointments for containers can also be booked between 0800:1600 hours over Weekends and Public holidays. In addition, we are also be able to deliver bulk lot of import containers (minimum of 5 containers) between 18:00-21:00 hours from Saturday to Thursday, provided bill of lading details are furnished to us prior to vessel arrival. Bill of lading details should be shared with our Planning Manager Essam Al-Sadah (essam.alsadah@apmterminals.com) with a copy to plnbah@apmterminals.com.Further information...
A dedicated fast lane is being made available at the truck parking area, for fast tracking the gate-in of export full reefer containers into the terminal.
- Trucker shall approach Customs office and obtain approval stamp on the full acceptance form (exit note).
- Only once full acceptance form is stamped by Customs, shall the truck enter the fast lane, marked with the below sign.
- Security staff located at the exit of parking area will receive the full acceptance letter from trucker and verify that the form is related to a reefer export shipment.
Note: If container is found to be a non-export full reefer, then the trucker will be requested to go back and join the regular truck parking queue.
- Security staff will release the truck and it will proceed to APM Terminals gate as soon as the next slot is available. Truck shall enter the port and proceed to Container yard to off-load the export full reefer container.
Khalifa Bin Salman Port (KBSP) handles all types of hazardous cargo subject to compliance with the following requirements. No additional approval from APM Terminals' planning team is required for hazardous shipments being discharged or loaded at KBSP.
IMCO Class 1 and 7
- Consignee/Shipper should obtain necessary approvals from appropriate government entities and share the same with APM Terminals planning team, 72 hours prior to vessel’s arrival or gate-in of export cargo.
IMCO Class 1: Explosives (All) | Class 5: Oxidizers – Only 5.2 | Class 6: Poisonous substances – only Class 6.1 and 6.2 | Class 7: Radioactive material (All)
- 100% surcharge shall apply for discharging/loading of above IMO classified cargo. Storage charges would be BHD 88/per day/per container, without any free days being applicable (sections 4.1.6 & 4.5.5 of the Bahrain Ports Tariff).
Agents should submit MSDS and Cargo Manifest of all hazardous containers/cargo (Import, Export & Transhipment) to APM Terminals planning team at least 72 hours prior to vessel’s arrival.
As part of the Ministry of Transport & Telecommunications efforts to safeguard customers, you are kindly requested to forward Permission for Vessel to Depart forms (pdf) to Bpcu@mtt.gov.bh. Approvals will be forwarded to Customs Affairs via email.
Shipments exceeding 5 meters in height leaving the port, should notify the traffic department for escorting.
The following rules and regulations apply at KBSP, for containers that are transported to and from the port.
- All third-party trucks bringing containers to KBSP are required to keep the twist-locks of the trailer fully secured and in locked condition, till the truck arrives at the inbound twist-lock un-pinning stations.
- Upon arrival at the inbound twist-lock un-pinning station, the truck operator shall alight from the truck and unlock/open the twist-locks on the trailer. Any failure to unlock/open the twist-locks at the inbound twist-lock un-pinning station, before proceeding to off-load a container in the yard, could result in damages to the trailer, container &/or yard handling equipment. Transport companies involved in such incidents shall be held responsible for any damages caused because of non-compliance to this requirement.
- Similarly, after receiving a container in the yard, the truck shall proceed to the respective outbound twist-lock pinning station, where the driver shall alight from the truck and secure/lock all twist-locks on the trailer, before proceeding towards the port gate.
- For safety reasons, truck operators are NOT allowed to alight from their truck at any point while it is in the yard, unless they are doing so at designated twist-lock pinning/un-pinning stations.
- Trucks shall be driven at a safe speed that does not exceed 10 KMPH, besides avoiding sharp turns, while they are inside the container terminal.
- Transport companies are fully responsible for ensuring that the integrity of twist-locks on trailers is not compromised and that they are always in proper working condition.
- APM Terminals shall undertake random checks to ensure that twist-lock pinning requirements are full complied with at KBSP. Strict action will be taken against trucks found violating these requirements. This may include but not be limited to penal charges and/or access to the port being restricted for the defaulting truck.
- Transport companies shall be solely liable for costs and consequences of any accidents or incidents arising in the Kingdom of Bahrain, due to their failure to adhere to twist-lock pinning and un-pinning requirements stipulated above.
To streamline the delivery process and to serve customer in a speedy manner, customers should share following documents with our LCL team via LCLBAH@apmterminals.com at the latest by 15:30 hours on previous day of booking.
- Copy of delivery order
- Copy of Payment receipt
A. For Transporters:
1. Containers are to be secured by twist lock instead of using chain. Trucks arriving without twist lock will not be allowed to enter the Terminal.
2. Effective from Saturday 7th October 2023 gate will be opened till 23:59 between Saturday to Thursday and on Friday till 16:00 hours for two weeks as a trail. If there is no significant container movement from KSA during this period, will be forced to restrict gate closure at 22:00 hours. Please note that the container movement between 22:00 till 23:59 strictly for receiving export containers arriving from Kingdom of Saudi Arabia. The Last container should be gated-in by 23:30 hours.1. All Bahraini and Saudi Registered vehicles should be notified and complete the registration process with APM Terminals Bahrain one week prior to arrival with export containers to KBSP
3. All Bahraini and Saudi Registered vehicles should obtain Verified Gross Mass (VGM) cards from us one week prior to arrival of export containers at KBSP
5. RFID TAG’s to be affixed on both Bahraini and Saudi Registered vehicles.
6. RFID TAG’s can be purchased from us for “Saudi” Registered vehicles. However, the same will be provided at free of cost for Bahraini Registered vehicles. The cost of RFID tags will be advised in due course.
7. During weekdays (except on weekends and public holidays), APMT will be flexible towards receiving export containers arriving via King Fahad Causeway up to 23:59 hours. This is however subject to receiving prior intimation from Transporter on the total number of containers expected at KBSP (minimum of 20 containers) prior to 16:00 hours on same day to avoid any rejection due to gate closure. Such intimation shall be addressed to the below email ID’s.
1. Booking and pre-advice should be submitted to us 24 hours prior to arrival of containers at KBSP
Port Information
Detailed port information, including equipment specifications, location, approach channel data, quay data, tidal information, towage and pilotage and marine data.
When you email our Customer Service team you will receive an automatic reply with a reference number. This reference number can be used to follow up on your issues or for complaints.
Number Plates
